Quantitative Study for Music Service Customer Satisfaction

This quantitative, online study evaluated the satisfaction of consumers who subscribe to an optional music service. Market in View analyzed the user’s initial awareness, sign-up experience, usage and satisfaction with performance, including issues leading to limited...

Satisfaction with a Setup Application for Mobile Devices

Market in View investigated the reasons why customers did or did not use a setup application that came preloaded on many devices. By analyzing why some consumers used the application and others did not, consumer likes and dislikes, and the reasons leading a person to...