Service Monthly Tracking Study

Market in View is in the second year of conducting this nationwide monthly tracking study which focuses on the reasons prompting a customer to either request a specific service or discontinue this service with the vendor. By measuring the frequency of changing vendors...

Quantitative Study on Impact of Communications

Market in View was challenged with determining the impact that receiving written communications, which educate customers on the company’s activities, has on customer’s opinion. This large, quantitative tracking study compares data from those who receive the...

Quantitative Study for Satisfaction of an Opt-In Program

This quantitative, online study compares consumers, who recently participated in an optional program during the purchase process of a product, with a control group of respondents who did not participate. Market in View analyzed key decision drivers for consumers’...